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Traffic Clerk / Operator

The Business:

Our client is a family-owned business with a friendly, fun, unique and dynamic feel to it. You certainly wont be another number here. The Company specialises in hazardous delivery, warehousing and storage, air freight, shipping container freight, pallet networks and general haulage. It operates over two depots using its own vehicles to provide transportation services to over 250 customers.

Role:
As the Traffic Associate/Clerk/Operator you will be primarily responsible for liaising with drivers and customers ensuring that all loads arrive on time and to the correct location and all collections are co-ordinated.

Responsibilities:
- Deal with delivery queries.
- Deal with driver breakdowns and RTAs.
- Manage drivers on return and carry out driver debriefs
- Plan collections.
- Set a culture of excellence and soaring quality insisting on the highest standards and enforce them.
- Be prepared to roll your sleeves up and get involved in key problems as required.

This job description is not exhaustive. You should be aware that you may be required to perform duties other than those for which you are primarily employed as directed by your Shift Manager. On occasions you may also be required to assist its subsidiary businesses.

Essential Experience:
- 2-3 years experience in a transport office in a high tempo general haulage environment.
- London knowledge and big inner city delivery experience.
- Effective time management.
- Attention to detail.
- Deescalating stressful situations.
- Confidence to deal with all different types of person.

Desirable Experience
- Pallet Network.
- Hazchem Network.
- H&S.
- OPEX.
- Hazardous delivery.

Minimum Qualifications
- Fluent in written and spoken English.

Desirable Qualifications
- Driver CPC
- Driver Tacho Card
- Cat C driving licence
- No more than 6 points
- ADR
- Moffett

Benefits & Renumeration
- Salary circa 25k.
- Performance bonus.
- Peoples Pension scheme.
- Cycle to work scheme.
- Free training Any course or training is available if it would be of benefit to the business and applicable to your role.
- 28 days paid holiday including Bank Holidays.

Shift Pattern - 2 roles
- Sunday to Wednesday 0900 2100 4 days on 3 days off
or
- Wednesday to Saturday 0900 - 2100 4 days on 3 days off

Details

Job Type:Permanent
Location:- South, Hertfordshire
Benefits:Basic salary circa £25,000; bonus; pension; cycle to work scheme; training; 28 days holiday including bank holidays
Branch:Freight Personnel
Ref:39244/FP15635/P
Consultant:Paul Wilson
Tel: 0161 452 0452
Email: pwilson@freightpersonnel.co.uk
Key Skills
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