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Senior Operations Coordinator / Manager

Our Freight Forwarding client provide a comprehensive worldwide freight forwarding service to UK manufacturers, exporters and importers who demanded a cost-effective service together with a high degree of personal attention.

We are now recruiting for a Senior Freight Operations Coordinator / Manager to work within the freight team

Your role will involve...

Managing the day-to-day key client account requirements.
Managing the day-to-day export and import bookings of Air, Road and Sea Freight jobs. (Primarily Sea Freight)
Raising Job files and all of the appropriate operations paperwork.
Processing jobs through freight forwarding software system.
Customs entries using the NES system.
Extensive client liaison and negotiation.
Extensive supplier liaison and negotiation.
Internal liaison with the sales team assisting with quotations and service information.
Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
Maximising the gross profit by negotiating with the supplier base.
Proactively contacting the existing clients to maximise business potential.
Invoicing jobs on completion.

In order to apply we are looking for

Freight forwarding experience ideally gained in Ocean/Sea Freight
Excellent customer service or sales experience
Confident communication skills
European languages an advantage (but not essential)
Good organisational skills
Good attention to detail
Can work to deadlines and handle pressure
Quick thinker / problem solving
Self-motivated and enthusiastic character


Circa £35 - £50k Dependent on Experience / poss flex for the right candidate
+ Bonus,
Company Car and Pension


Job Type:Permanent
Location:- South, Hertfordshire
Benefits:£35,000-50,000 basic salary; bonus; company car; pension
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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