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Sea & Air Freight Exports Clerk

Our client is an independent freight and logistics company who specialise in Sea and Air Freight Shipping, European Logistics and Bulk Haulage. Since 1987 they have provided superior quality export and transportation services across the UK, Ireland and the rest of the world. Building and developing a reputation for professional, efficient and friendly services.

We are now looking for a Sea & Air Freight Export Operator to join the busy freight forwarding team at their office in Dudley.

Core Role Responsibilities

Handling Sea and Air freight exports in the main including FCL / LCL and air freight
Receive and manage freight bookings
Liaise with Suppliers /lines for shipments
Using Boxtop system
Problem resolution including haulage delays/vessel details/sourcing alternative options where required
Job tracking and customer communication throughout
Accountable for ensuring highest levels of data quality data input into bespoke program

In order to apply you will you must have Sea and or Air freight exports experience gained in freight forwarding.
You will have excellent attention to detail and excellent customer service skills
A good team player, with excellent verbal and written communication skills and able to work in a fast paced and exciting environment.
Proven problem solving and negotiation skills are critical as are customer focus and the ability to build rapport over the phone.
With good planning & organising skills together with excellent levels of attention to detail and a structured approach to work.
This is a great opportunity to join a forward-thinking company with genuine career prospects for the right individual.
Candidates from the Wolverhampton, Dudley, Oldbury and West Bromwich area would be ideally placed for this role.


Salary £23500 -29000
Bonus scheme £4000-6000 PA in bonus
20 days holiday to start excluding bank holidays, Monday Friday 0830-1700hrs.


Job Type:Permanent
Location:- Midlands West, Birmingham
Benefits:£23,500-29,000 basic salary; bonus scheme £4,000-6,000pa; 20 days holiday to start plus bank holidays; pension
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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