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Export Freight Assistant

Job Title: Exports Freight Assistant

Location: Salford, Manchester

Purpose of Role:

Working within the busy Freight Management team, the purpose of the role is to manage key customers requirements relating to their freight shipments.

Key Tasks:

Arranging export of varied cargo by any or a combination of transport modes

Liaise with customers to obtain shipment authorisations

Monitor and manage cargo movements from origin to final point of destination

Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo

Develop and maintain close relationships with customers

Provide regular communication to customers of shipment progress

Manage Customs processes necessary for the export of shipments

Resolving any customer service issues for the customer

Obtain rates and prepare quotations on request or on receipt of a booking

Maintain own P & Ls weekly

Prepare documents for invoicing

Liaising with customers to determine other opportunities for new lanes /activity

To perform any other duties not defined in the job description as reasonably requested / expected by the Company

Personal Qualities:

A methodical approach with excellent communication skills

The ability to communicate effectively at all levels

An understanding of the importance of attention to detail and quality of product

A flexible hands on approach to work and willing to complete a variety of tasks

Ability to work to strict deadlines and under pressure

Ability to work within a team and on own initiative

Knowledge and Experience:

Previous experience of international shipping process and Freight Forwarding is essential

Previous experience of working with Cargowise is an advantage but not essential as training will be given

Knowledge of import activities

Proficient in the use of work/excel and email

Previous administrative experience is essential

Excellent organisational, problem solving and decision making skills

Previous experience of working within a fast paced environment

Salary and Benefits
Salary 25k
25 days holiday plus the bank holidays, additional merit day at 5,10 & 15 years (capped at 28)
Life assurance x 2
Auto enrol pension
Employee Assistance Programme
Free Parking


Job Type:Permanent
Location:- North West, Manchester
Benefits:£25k salary; 25 days holiday to start plus bank holidays; life assurance; pension; employee assistance programme; free parking
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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