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Back Shift Manager - Express Parcels

Our Client are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. The company provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

Role summary:

The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.

Monday to Friday 12.30pm to 9.30pm

Key responsibilities :

- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in safe and proactive manner
- Managing costs and performance of the shift
- Lead and engage a team to drive excellent customer service
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPIs, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.

Essential criteria for this role :
- Previous experience in the logistics or distribution industry
- If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.


Competitive Rates of Pay circa £27,000
Holidays: 25 days + bank holidays
Pension, Life Assurance, discounted gym membership and other additional benefits
Excellent opportunities for career progression and more


Job Type:Permanent
Location:- South West, Devon
Benefits:Basic salary circa £27,000; 25 days holiday plus bank holidays; pension; life assurance; discounted gym membership; additional benefits
Branch:Freight Personnel
Consultant:Paul Wilson
Tel: 0161 452 0452
Email: pwilson@freightpersonnel.co.uk
Key Skills
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