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Freight Customs Coordinator

Our client is a well-established Freight forwarding and logistics provider with an experienced team of logistics professionals with a global office network and warehouses in strategic locations worldwide.

We are now recruiting for a Customs/Imports Coordinator to join the team at their Manchester Airport location


To be responsible for producing high quality customs entries and customer service to all customers, overseas partners and suppliers.
Ensure accuracy of information from importers on the requirements for correct Customs Entry from clients instructions.
Manage your time to ensure that priorities and targets set are achieved.


Plan and control your activities on a day-to-day basis to ensure all entries are completed in a timely manner.

Compare data with source documents, check for accuracy and re-enter data in verification format to detect errors.

Sort and verify the accuracy of data before it is entered as well as locate and correct data entry errors.

Obtain relevant information from the customer in order to complete customs clearance, deliver or release of cargo.

Maintain all files ensuring that any Duty & Vat entered through our Deferment are invoiced and funds collected prior to delivery or release.

Develop constructive relationships with key customers and key suppliers, resolving any concerns and ensuring corrective action is taken.

Maintain effective communication and relationships with customers, overseas offices and partners.

Ensure all Consignments are loaded onto computer system prior to arrival / departure either by EDI or manually, checking paperwork for accuracy.

Maintain all files ensuring they are costed and invoiced prior to Import, Export, Delivery or release

Provide transport companies with the relevant information to ensure customer delivery requirements are met.

Take ownership of all accounting issues and queries as and when directed by management


Working knowledge of CHIEF, CNS, Destin 8 or other imports operating system
Working knowledge of T 1 Movements
Conversant with Port Health Requirements, CED, CVEDS etc
European Road Freight experience ideally
Export Experience also an advantage
Able to work and meet deadlines
Computer literate
Possess team player qualities
Able to plan ahead
A pro-active attitude
Excellent customer service skills
Excellent communication skills


Salary £26,000 to £32,000
Plus Pension


Job Type:Permanent
Location:- North West, Manchester
Benefits:£26,000-32,000 basic salary plus pension
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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