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Air & Sea Freight Operations Clerk

Our Client, a multi-national freight forwarder, has a vacancy for an Air & Sea Freight Operations Executive at their location in Redditch, Worcestershire. This is a very exciting opportunity for the right candidate to join a company that is rapidly expanding and offers excellent progression within the business.

Your role will involve

Manage the day to day Sea and Air Freight operations.
Co-ordinate the export and import bookings of Freight jobs.
Raising Job files and all of the appropriate operations paperwork.
Processing jobs through the internal software system.
Customs entries using the NES system.
To be responsible for the daily checking of all Airfreight and Seafreight collections and deliveries and ensuring that clients are kept informed of any deviation to the agreed schedule
Extensive client liaison and negotiation.
Extensive supplier liaison and negotiation.
Internal liaison with the sales team assisting with quotations and service information.
Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
Maximising the gross profit by negotiating with the supplier base.
Proactively contacting the existing clients to maximise business potential.
Invoicing jobs on completion.

Working as part of a team you will organise the sea and air freight operations for all Export and Import Seafreight and Airfreight. You will be responsible for the day to day smooth running of the freight cycle to ensure that all collections and deliveries are being efficiently processed and that consignments are checked throughout their transit to ensure customer requirements are fulfilled..

Experience required

Sea freight operations experience.
Ideally Air freight experience but Sea is the preferred mode.
Excellent customer service experience
Confident communication skills
Good organisational skills
Good attention to detail
Can work to deadlines and handle pressure
Quick thinker / problem solving
Self-motivated and enthusiastic character
Ability to work with and support a team


Salary £25,000 to £34,000
Contributory Pension


Job Type:Permanent
Location:- Midlands West, Worcestershire
Benefits:£25,000-34,000 basic salary; pension
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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