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Air Logistics Customs Manager

We are currently recruiting for a National Air Logistics Customs Manager to join our client as an integral part of their national management of customs processes and procedures.

The National Air Logistics Customs Manager will be a senior role within the overall Customs & Trade Compliance team, whilst largely customs-focussed; there is a considerable customer service demand both internal and external with a focus on excellence and technical knowledge, ability and advice.

The National Air Logistics Customs Manager must have an ability to service all Air Logistics-side customs enquiries and issues as they arise, without direct supervision and usually independently managed, is key to this role. The role demands a self-motivated person who is used to dealing with tight time schedules and sometimes heavy demand for customs services.

Your role will involve

Independently, and largely unsupervised manage a team of 6 people on a day-to-day basis responsible for the customs processes and procedures,
Ensure that all HMRC Matters are dealt with accordingly, including Incoming HMRC mail / CCTO office enquires, Identifying and red flag compliance issues at shipment level and listing of un-cleared Entries reporting and resolving outstanding uncleaned entries. Working Closely with HMRC Shed Compliance reporting ETSFS BIP (Border Inspection Post) Inventory record safeguarding compliance matters
Export control compliance, ensuring high standards of export entry quality. Maintain LIC99 policy and manage Export Brokerage customers
Act as a Customs Helpdesk Customs / Customer Queries internal and external identification and resolution.
Account Manage customers customs activities / Full time.
Manage profit and cost centres and report monthly, including monthly P&L.
Available for frequent customer visits and support all team and verticals. With overall goal to increase Gross Profit and transition customs work into centralised customs at Heathrow Branch
Manage Customs Projects, for example: Developing and transitioning BPA for customs, Migration of Customs entries, Handling Post Entries projects with increased additional count and Projection plan for AC and PPRs
Managing, developing and implementing local and national processes, procedures, SOPs, Work Instructions, guidance etc.

Experience required

Significant demonstrable knowledge and experience within the freight forwarding industry and ideally experience in a customs / trade compliance role
Must possess strong leadership qualities and people management experience and have previous experience of managing teams of at least 4 people
Vast experience in Customs activities including Customs Declaration and Customs brokerage
Knowledge of HMRC Rules and Regulations
A good level of IT literacy, knowledge of UK customs systems a must
Excellent Leadership, written and verbal communication and influencing skills
Sound financial understanding and commercial awareness


£45,000 To £60,000
Healthcare After Qualifying Period
Pension up to 5% After Qualifying Period
Life Insurance
23 Days holiday to start rising with length of service + Bank Hols


Job Type:Permanent
Location:- London and M25, London
Benefits:£45-60k basic salary; pension; life insurance; 23 days holiday rising with service
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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