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Freight Imports Clerk

We are now recruiting for an Freight Imports Operations Clerk for a freight forwarding business located in New Malden, Surrey


The freight Imports professional will achieve or exceed individual work objectives by utilising interpersonal and strategic skills to assist customers. This individual will build new and existing customers by employing client development outreach and follow-up, as well as provide outstanding service with all customer interactions. Main responsibilities as below:

Track shipment through existing channel and ensure the transit and delivery is made on time.
Handling mainly imports from China so spoken Mandarin is required
Sales Invoices Raising
Closely monitor and arrange shipment with relevant agents
Check the tracking of any delayed shipments
Arrange and complete all associated paperwork, record into system
Respond to telephone/email/instant message queries
Occasional domestic travel
Other supporting responsibilities
Airfreight and Sea freight delivery updates
Liaising with overseas customers on correct procedures
Business Development and attending trading fairs.


The ideal candidate will have previous Imports freight office experience
Proven track record in achieving results. Strong administrative skills.
Strong communication skills, customer service skills and the ability to prioritise while handling multiple tasks is required.
Ability to work with a diverse client base.
Ability to work in a fast-paced, changing environment.
Proficiency in Microsoft Outlook/e-mail is preferred.
Self motivated, honest, devote to work.
Most of clients are mostly from China, so we need mandarin speaking skill

Salary 21-27k


Job Type:Permanent
Location:- Home Counties, Surrey
Branch:Freight Personnel
Consultant:Paul Wilson
Tel: 0161 452 0452
Email: pwilson@freightpersonnel.co.uk
Key Skills
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