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Air Freight Operations Coordinator

Our Client, a multi-national freight forwarder, has a vacancy for an Air Freight Operations Executive at their location in Redditch, Worcestershire. This is a very exciting opportunity for the right candidate to join a company that is rapidly expanding and offers excellent progression within the business.
Main responsibilities are to manage the day to day Airfreight activities and all of the related administration. To build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times.

Manage the day to day Air Freight operations.
Co-ordinate the export and import bookings of Air Freight jobs.
Raising Job files and all of the appropriate operations paperwork.
Processing jobs through the FAST FREIGHT software system.
Customs entries using the NES system.
To be responsible for the daily checking of all Airfreight collections and deliveries and post flights and ensuring that clients are kept informed of any deviation to the agreed schedule
Extensive client liaison and negotiation.
Extensive supplier liaison and negotiation.
Internal liaison with the sales team assisting with quotations and service information.
Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
Maximising the gross profit by negotiating with the supplier base.
Proactively contacting the existing clients to maximise business potential.
Invoicing jobs on completion

Experience / skills required
Air freight operations experience
Customer service experience with the ability to build strong relations.
Experience of calculating freight quotations.
Negotiating skills to maximise gross profit.
Strong organisational and administration skills.
Good IT Skills.

Working as part of a team you will organise the air freight operations for all Export and Import Airfreight. You will be responsible for the day to day smooth running of the Airfreight cycle to ensure that all collections and deliveries are being efficiently processed and that consignments are checked throughout their transit to ensure customer requirements are fulfilled..
In order to apply for this role you will have experience of Airfreight Operations from imports or exports, training will be provided on one you do not have. You will be commercially aware, able to work under pressure and prioritise workload.

Salary £23,000 to £28,000 dependent upon experience
+ benefits


Job Type:Permanent
Location:- Midlands West, Worcestershire
Benefits:£23-28k basic salary + benefits
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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