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Export Customer Service Representative

Our client is a well-established chemical manufacturer operating globally. From the UK base in Wolverhampton, they service clients within Europe, the Middle East, North Africa & Russia.

We are now recruiting an Export Customer Service Representative to join the team in the Wolverhampton office its a small but busy office


Receive and process customer orders, plus associated functions of sales inquiry / handling complaints.
Ensure a high level of customer satisfaction.
Co-ordination of all domestic and international shipments consistent with customer requests, standard shipping procedures and adhering to current regulations governing the safe transportation of dangerous / hazardous goods.


Generate and handle all appropriate information, paperwork, product support documents, quotations, and co-ordination of requests.
Maintain at all times customer database, price book and other relevant records for all current and past customers and products shipped or received
Sales support via preparation of manuals, data sheets, slides or quotations received from salesmen or directors.
Co-ordinate marketing campaigns, for the promotion of the company and its products.
Support and assist the efforts of the company in the expansion and development of the companys total overall market share in the UK and World-wide.

In order to apply for this role, you will have experience of exporting goods by air and sea to worldwide destinations

22 days holiday for the first 3 years, then 25 days thereafter, plus bank holidays.
10% pension contributions into Royal London Pension Scheme.
BUPA membership and BHSF for the individual.
Life assurance of 2 times basic salary.


Job Type:Permanent
Location:- Midlands West, Staffordshire
Benefits:£20-28k salary; 22 days holiday rising to 25 plus bank holidays; pension; BUPA and BHSF; life assurance
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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