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European Road Freight Clerk

European Road Freight Clerk
£20000 - £22000
12.30 to 21.30

My client is one of the key players in European time sensitive freight movements. Founded in 1998 they have gone from strength to strength and now have a network with over 100 overnight connections and a variety of handling methods.

The client is now recruiting for a European Road Freight Clerk to join the busy team in their Colnbrook offices.

The successful candidate will liaise with customers, carriers, operations and overseas offices to provide a high level of customer service and ensure customer requirements are not only met but exceeded. You will have a real drive and determination to drive the business forward.

Duties include:

Prompt, professional and effective communication with customers and internal departments, via email and phone.
Providing quotations to customers, calculating prices from tariffs and negotiating rates within set parameters if required.
Inputting and accepting customer Bookings via telephone/ email/ internal system
Provide shipment tracking updates when requested
General administration duties including accurate filing, data input, handing paperwork to drivers

Person Specification

Knowledge of freight forwarding and an understanding of rates / quotations for European Road-freight services would be an advantage. A basic understanding of European geography would also be advantageous.
Pro-active telephone skills, with an ability to build good business relationships with customers. Ability to listen to customers and ensure that their needs and requirements are understood.
Problem-solving skills, and be able to think outside the box and on your feet.
Proficient IT, administration and numerical skills.
Good time keeping and attendance
Ability to work in a team environment, and under pressure
Ideally own transport, due to the location of our office. Free parking is provided on site.


Job Type:Permanent
Location:- London and M25, Berkshire
Benefits:£20-22k salary
Branch:Freight Personnel
Consultant:Andy Birchall
Tel: 0161 452 0452
Email: abirchall@freightpersonnel.co.uk
Key Skills
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