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Ocean Imports Administrator

Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry
The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.
We are now looking to strengthen and add to the Sea Freight team in there Manchester, near Manchester Airport a Sea Imports Administrator

Day to day Import Operations, Handling the import process from start to finish for a multitude of clients via both FCL and LCL to include:

To communicate and update customers on a regular basis on the status of their shipments.
To laise with origin offices, managing new bookings, receive pre-alerts and create a file for each shipmen.
To request information from customers for the preparation & submission to the Customs system and for delivery to the customer avoiding unnecessary delays.
To create jobs in the operating systems.
To submit customs clearance using ICE.
To process shipping line invoices for payment prior to delivery
To ensure original documents are posted accordingly for release
To update and maintain customer schedules
To cost and invoice files.
To maintain and pass KPI service standards
To support the management and account managers/BDMs by providing your experience and knowledge to enable them to develop new business opportunities and maintain good relations with existing customers.
To work effectively with other team members to ensure a positive environment, good operating procedures and practice.

You will also learn an in depth knowledge of the import procedure, understanding rate levels, the ocean freight market, incoterms, and to grow and develop your skills in negotiation, problem solving, all whilst keeping in mind how you can maximise profits, as well as going above and beyond for the clients.

Annual bonus, pension, length of service, death in service, attendance reward


Job Type:Permanent
Location:- North West, Manchester
Benefits:Annual bonus; pension; length of service; death in service; attendance reward
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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