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Transport Operations Manager - Haulage/Pallets

Company Overview:

Our client based in STOKE are a well established leading contender in the logistics and Transport industry. They are an award winning haulage operator offering customers cutting edge solutions to facilitate the efficient distribution of palletised freight across the UK and Europe. The client provides a portfolio of services including:

Dedicated Groupage and Full Load Logistics Own Fleet
Leading Edge Overnight Express Freight/Palletised Delivery Service Through a Pallet Network
Warehousing and Storage Facilities with a Pick and Pack operation - On Site

A large part of their success can be attributed to no other than their highly trained, and skilful employees. Delivering a quality service requires initiative, self-discipline, and most importantly, a great personality.


Due to business restructure and sustained growth they require a new key player to join the senior management team in the capacity of Transport Operations Manager. They require a skilled individual who is able to harness modern technology, implement industry best practises, implementing systems and procedures whilst inspiring and leading a well-established operations department consisting of operators, planners and agents.

As the Operations Manager for their business, you will ideally have a degree in a relevant subject with previous experience in similar roles. We require an individual who has extensive experience of managing people and providing outstanding leadership across all facets of the Distribution and Transport Operation.

Due to the existing operation it is essential the new operations manager has a hands on approach to the business. We are looking for someone with a proven track record of working on the front line, transport planning in a similar business and thoroughly understands a general haulage operation who has progressed through various roles to the senior position we are looking for today. You will be required to facilitate business growth whilst ensuring maximum productivity in all operational areas.

The successful applicant will enjoy a great starting salary and a progressive career with excellent financial rewards.

Overall responsibility for all operational aspects of the business including o-License management, transport, goods in transit and the pallet network operation
Manage client and stakeholder relationships effectively, tactfully and commercially
Forecast business and industry changes and react where required whilst implementing correct course of actions
Coaching, developing and leading the operational team to provide exceptional service to our customers
Reviewing operations performance and ensuring delivery of key financial targets
Development of the existing teams including talent mapping, motivating and personal development
Provide cover in exceptional circumstances in the operations department
Identify and develop new initiatives to provide enhanced profitability and commercial improvements across the business including backloading opportunities, synergies and trunking etc
Create a culture of continuous improvement throughout the management team and employees
Further improve and develop the ISO Systems throughout operations department
Undertaking review of staffing levels and initiating the recruitment and performance management process
Provide Daily, Weekly and Monthly KPI Reports to the Managing Director
Drive business change to enhance and develop our infrastructure

Skills Required:

Have the ability to keep up with a changing load plan and make quick decisions
Excellent IT Skills
Excellent decision making skills, a high level of initiative and able to prioritise problem solve
An excellent commercial understanding of vehicle costings and resource management
A good ability to learn new IT Platforms and operate proficiently across various software
Prior experience in a similar role is essential
The ability to work in a dynamic, fast paced environment
Works well under pressure and is still able to inspire and lead a team of operators
Excellent knowledge of the UK and major road networks
Excellent Telephone Manner and Customer Service Skills
The ability to work as part of an integral team
Excellent time keeping, flexibility and attendance is required
A Leader who embodies our values and consistently strives for excellence
A creative and commercial thinker capable of delivering financial targets
Innovative and passionate in the way you develop and deliver values to teams and personal development of staff
Hold a current National CPC License

If you feel as though you have the drive and ambition to succeed, and would like to join an award winning team whilst working within a fast growing Transport Business please apply today by sending us your CV and cover letter.


Job Type:Permanent
Location:- Midlands West, Staffordshire
Benefits:£35,000-40,000 basic salary
Branch:Freight Personnel
Consultant:Paul Wilson
Tel: 0161 452 0452
Email: pwilson@freightpersonnel.co.uk
Key Skills
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