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Ocean Import Key Account Manager

Ocean Import Key Account Manager
East London
£20,000 - £30,000

My client is a is an independent global LCL consolidator in the UK with import and export services from over 1000 origins and destinations. They are looking for a motivated Ocean Import Key Account Manager to support the continued growth and expansion of the import department in their East London office.

They are an internationally recognized, award winning logistics company with an ever-expanding worldwide clientele. Their clients turn to them for their expertise in organizing the most effective worldwide transportation of cargo across sea, air, road and rail.

Job Role:

You will be responsible for handling the day to day operations whilst delivering outstanding customer service with key account management duties.
The main duties include:

Checking customs documentation and ensuring compliance with HMRC regulations
Transmitting import customs entries
Liaising with customers, overseas partners, and suppliers to arrange quick dispatch of cargo
Planning and arranging deliveries as per client requirements
Negotiating with supplier in order to maximise profit margin
Ensuring all customers are served in line with their Standard Operating Procedures (SOP)
Building rapport with customers in order to exploit further business opportunities
Resolving customers queries and complaints

Required experience, skills and qualities:

Proven track record within operations/customer service role in the import ocean freight sector is essential
Good knowledge of customs procedures with practical experience in classifying goods using the Customs Tariff
Outstanding customer service skills with ability to build relationships with customers
Ability to prioritise and organise work to achieve deadlines


Job Type:Permanent
Location:- London and M25, London
Benefits:20000-30000 Salary
Branch:Freight Personnel
Ref:34584 FP/13815/
Consultant:Ryan Gale
Tel: 0161 452 0452
Email: rgale@freightpersonnel.co.uk
Key Skills
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